If you need to complete the setup of your Gateway with a wired device, take the follow these steps when the light is flashing white: You can find a visual guide for connecting your Shaw Home Phone to your Gateway here. If you already have Shaw services and are replacing or upgrading to a Fibre+ Gateway, please use the same location and coax outlet where your old modem was connected. And the Operating System (OS)? right click on the yellow ethernet driver - do you have an option to install driver / update driver. If your Gateway is stuck on an amber light for more than 5 minutes, the outlet may have a weak signal or no signal. Are you trying to login to Shaw Gateway Portal Connection? Step 5 – Turn off any Virtual Private Network (VPN) that you may be using. While it is rare that people need to follow our troubleshooting guide, there are some instances in which you need to.

If you would like to add Home Phone, you can learn more at shaw.ca/home-phone, or contact us via chat at shaw.ca/chat or by using the My Shaw app. Providing there is no one that can not see your password around. Some exceptions exist based on your home address, but this is fairly uncommon. Place your Fibre+ Gateway in a central location in your home, out in the open, and raised off the ground. If you're a Fibre+ Gateway with Phone customer, connect your telephone to the. Go. This site is completely free -- paid for by advertisers and donations. Portal changed the login page? There is a link to it in the 'Gateway: Read this first' thread. JavaScript is disabled. My last modem had two.Fibre+ Gateway supports both 2.4Ghz and 5Ghz wireless networks, but these won't appear separately in lists of available networks. If you are also activating a Wireless 4K BlueCurve TV Player, connect your Fibre+ Gateway first and make sure its online with a white light before connecting your TV Player to power. Wait up to 15 minutes for your Fibre+ Gateway to activate.

If not, please follow the instructions above to rename your WiFi network using the Home app. Try using a different coax outlet, if available. Not what you're looking for? Please report and one of our moderators will replace it ASAP. I installed the driver, then rebooted. If another outlet isn’t available or it still doesn’t work there, you will need to contact us by visiting shaw.ca/chat or by using the My Shaw app. You can create user profiles, set up parental controls, set usage limits and more. Follow the recover your password instructions here. Need to return some equipment?A return shipping label should be provided in your kit. Open a web browser on the device, and enter “10.0.0.1” in the address bar. I checked Device Manager, and the router still doesn't appear under Network Adapters.

or by using the My Shaw app. Join our site today to ask your question. If you don’t see any prompts, tap. Your email address will not be published. What kind of in-app prompts should I see in the BlueCurve Home app?

If your Gateway is stuck on an amber light for more than 5 minutes, the outlet may have a weak signal or no signal. You need: 1 x Shaw Gateway 1 x Shaw Portal 2 x Netgear MoCA Ethernet Bridge (MCAB1001) (about $150 to … against it, whats the make and model of the PC and what windows version is it using xp, vista etc. If you're not already familiar with forums, watch our Welcome Guide to get started. You will see prompts like these while activating your Fibre+ Gateway: What should I do if I don't see in-app prompts like the ones shown above?To restart the connection process: My phone’s camera (or QR reading app) does not recognize the QR code on the Fibre+ Gateway.You can manually enter the CM MAC Number (found on the bottom of the device). That site found my model of receiver and gave me the code. How old is it?

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If you choose the same WiFi network name and password you were using previously, some the devices in your home might reconnect automatically. The quickest support for activating your equipment is available from 7am-9pm PT, seven days a week.

Try these related articles and discussions. Try another outlet and read about light colours and BlueCurve Gateway status . This is nothing to do with ARC - I have always had that disabled. ©2020 Shaw Communications.

Some sites will block specific country or place IP addresses.

Note: If you’re replacing an existing Fibre+ Gateway with a new one, you may need to sign out, and back into the app.

Hi, I just tested a solution with my Shaw Gateway and Total Home Portals that works. Next Last. Connect with us anytime by clicking the blue chat bubble on this page, visiting shaw.ca/chat or by using the My Shaw app. At this point it’s possible that no further action may be required if you see your new Gateway online with your WiFi name at the top of the Home app dashboard. The easiest way to do that is to use the official links that we have provided below. Some of my 2.4 Ghz devices are having difficulty to find the network.Fibre+ Gateway supports most WiFi devices. View our Welcome Guide to learn how to use this site. If there is an option for viewing your password, use it. Read Equipment Info: BlueCurve Gateway for more information and, if necessary, visit your device manufacturer's support website.

How To: Change your WiFi name and password with BlueCurve Home, How To: Use parental controls on the BlueCurve Gateway.

Step 1 – Make sure that you have an active and reliable internet connection. Step 6 – If you are not using VPN and you have a good connection, you may have forgotten your password. After you’ve placed your Gateway, connect the coax and power cables to the back of your Fibre+ Gateway, and the other ends to their respective outlets. Avoid placing your Fibre+ Gateway in a basement, in cabinets, or behind other objects. This article tells you everything you need to know to connect a Fibre+ Gateway (Arris TG3482 or Technicolor CGM4141) to Shaw Fibre+ Internet services. Your TV's input selection is wrong. I proceeded to run the installation CD anyway, but I still have the same error. My Fibre+ Gateway is stuck on the amber light and activation failed.The most common reason for this is that you've connected your Gateway to an inactive coax wall outlet. A power cord, coax cable, and Ethernet cable are included with your Fibre+ Gateway. To connect your devices to your home WiFi Network, follow the instructions below. Self Connect is available with all Shaw services and current equipment, for new and existing customers. That can cause unexpected errors such as timeouts. View our Welcome Guide to learn how to use this site. Was I supposed to add it manually via Network Connections first? Joined Jun 14, 2009 Messages 21. You can log in to the My Shaw website or app (Apple App Store | Google Play Store) anytime to manage your Shaw account. The light on the top will change colours during activation and when it’s finished, will be white. Step 3 – Make sure your CAPS LOCK is off. Technician's Assistant: What Samsung model do you have? Select your WiFi network name from the list of available networks. Step 7 – If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can. Step 2 – Simply login with your login details. The first thing to check is for power on the digital box. Follow the onscreen prompts to customize your network name and password. Try another outlet and read about, Create your Shaw ID at register.shaw.ca, download the BlueCurve Home app (, Set up your WiFi Network and connect your devices.

Once your Gateway is connected, you’re ready to customize your home’s WiFi Network with the BlueCurve Home app.

If your digital box displays NO IP then skip to the Reset Digital Box section. To avoid WiFi interference, try to keep your Fibre+ Gateway away from household appliances, metal or stainless steel objects, and electrical equipment. To find out if your address is eligible, we can help. Instead, it still appears under Other Devices. 1; 2; Next. Connect with us anytime by clicking the blue chat bubble on this page, visiting. Step 4 – If you still cannot access the site, you can clear your cache and cookies.

LN40e550f7f about ten years … Your Shaw digital box is not properly connected to the TV. Your Shaw digital box is turned off. Step 2 – Ensure that you typed your details correctly. Some sort of special setting. Or, contact your phone's manufacturer to learn how to enable a QR code reader on your device. However, certain devices may not have a compatible network card. The quickest support for activating your equipment is available from 7am-9pm PT, seven days a week. You can create your custom WiFi Network name and password now. NekoLuca. http://www.asus.com/product.aspx?P_ID=2UWzsrOiRbMPGYpw&templete=2, I can't boot my computer from USB (installation media), the gateway is connected to your computer; and. Instead, devices are routed to the optimal network using a feature called band steering. This system seems to be less sensitive to this kind of interference than previous Shaw boxes have been. Your email address will not be published.

But key evidence had been left at the scene and forensic tests were able to trace the killer. Once your new Fibre+ Gateway has been activated, you can move it to a different coax outlet in a more central location.

No shaw gateway, have tried unplugging. How can I wire my Gateway and TV box to the same coax outlet?If you have two devices that need to share the coax outlet, you’ll need a 2-way splitter and 3 coax cables. If any of your devices are still unable to connect to your network, please visit the device manufacturer's support website for assistance. When AJ Shaw was found dead in his shop, it looked like a random murder. Technician's Assistant: What's the brand and model of your computer? Note: If you are replacing an existing Fibre+ Gateway with a new one, your WiFi network name and password should automatically remain the same. For instructions on how to return equipment to Shaw, including if you need a return shipping label provided to you or if you are moving, see How To: Return Shaw equipment. No Local Area Connection. You will probably find jorton's 'Gateway Cheat Sheet' handy. A 2-way splitter is not included, but can be requested.You will need mobile Internet access to download the BlueCurve Home app  (Apple App Store | Google Play Store).

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