If this happens it can cause the console and Destiny to have issues maintaining connectivity, loading some game files, or other gameplay issues. Get it on Google play. Navigate to the folder containing the cache directory: If a Blizzard Entertainment folder exists in the directory, right-click it and select. ©2020 Blizzard Entertainment, Inc. All rights reserved. Select Clear System Cache. Resetting the cache doesn't clear the corrupt 64kb files, so in the past I've disabled the cache and manually deleted them.
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Review our guide on improving latency and packet loss to see if that might help. Clearing the Console Cache Power down the console Once the console is completely powered down, unplug the power cord from the back of the console Let the console sit unplugged for at least 5 minutes Plug the power cord back into the console and power it on Re-launch the Destiny game Christopher Curley/Business Insider Restart the Battle.net desktop app and relaunch the game. No Play Button on the Blizzard Battle.net App, Warcraft III Error - Unable to Connect to Battle.net.
Players may want to clear their console cache, or, if they're on PC, clear their download cache to see if that will help resolve the issue. Please see below for some additional information players may want to know about clearing the console cache. Highlight any storage device, and then press Y on your controller. A corrupted cache folder can cause issues with some Blizzard games. This bug is still around, but my solution to it now has to change.A recent update to Radeon Software (the GPU software) removed the option to disable the shader cache entirely so cleaning those corrupt files isn't as straightforward. The console cache stores temporary data and files that usually help games run more quickly and efficiently. No Play Button on the Blizzard Battle.net App, Warcraft III Error - Unable to Connect to Battle.net.
The option to clear your cache will be at the bottom of the page. Why is this a problem? Please see the steps below for the recommended steps on how to clear the cache on a console.
Instructions on how to delete your Battle.net files.
©2020 Blizzard Entertainment, Inc. All rights reserved. Occasionally the temporary data or files stored in the cache can become corrupted, partially overwritten, or otherwise go bad. As of October 1, 2019, Destiny 2 on PC is available exclusively through Steam, and is no longer accessible through Battle.net.
Type %ProgramData% into the Run field and press Enter.
Xbox One When prompted to confirm storage device maintenance, select Yes.
New and returning PC players should see the guide below for information on how they can prepare for the updated Destiny 2 PC experience. By clicking 'Accept', you agree to the updated policies documented at, Our policies have recently changed.
Troubleshooting the PLAY button in the Blizzard Battle.net app.
Click the "Clear Download Cache" button to clear your cache.
(It doesn't matter which storage device you select; the cache will be cleared for all storage devices.) Unfortunately, until Microsoft adds a way to clear the cache from settings (if there already isn't a way there - I could not find one) Xbox One users will just have to keep using this method to fix some stupid crap until the industry, game developers or console developers, help us out on the cache and dedicated servers end of things. This message indicates that you are unable to connect to the selected Battle.net server. Power cycling the internet modem and/or router may resolve the issue. A corrupted cache folder can cause issues with some Blizzard games.
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World of Warcraft Arena World Championship.
Click to watch this video in a web browser. Click to watch this video in a web browser. By continuing to use this site, you agree to the updated policies documented at, {{client.users[message.memberFromId].displayName}}, Once the console is completely powered down, unplug the power cord from the back of the console, Let the console sit unplugged for at least 5 minutes, Plug the power cord back into the console and power it on.
This message indicates that you are unable to connect to the selected Battle.net server. Download on the AppStore If a Blizzard Entertainment folder exists in the directory, right-click it and select Delete. By continuing to use this site, you agree to the policies documented at, Our policies have recently changed.