Horrible customer service. That said, slight size variations that may occur from shoe to shoe are characteristic of the product and not considered a defective fit issue.

I was able to purchase $420 worth of shoes (using Zappos' pricing) for $101 with free shipping. Stay away like everyone has said! Still have the shoes and unable to return.DON'T WASTE YOUR TIME ORDERING FROM THIS SITE! When I tried to return them, thinking there must have been an error - they would not refund my return shipping. I have to change that RIGHT NOW. 88 other reviews that are not currently recommended, in Electronics, Men's Clothing, Home Decor.

I received an email soliciting my business with promises of free 2-day shipping & discounts galore, when in the end over a week later & duplicate orders with refunds & them basically cancelling my sale & removing my account from their database, I still do not have any shoes. As a shoe junkie, I'd buy them by the bulk! I have been a loyal Dansko customer for many years but I had tried on a pair of.

This pair was in a box with a new label that said "brown" that was placed over the stamped label on the original box that clearly said "Bordeaux".

Two weeks, two hurricanes, pretty good! Buyer beware when ordering any of their shoes but especially their factory seconds. Yelp users haven’t asked any questions yet about The Clog Outlet.

Savings up to 60% off. From five years ago until just about two months ago, I would give them three to five stars (satisfaction varied, but I was always happy enough to return, excited to take a risk on their cute shoes because they had AMAZING deals), but now...I wish zero stars is an option.

Thank you Clog Outlet!

I have a feeling if the defect is minor, they won't mention it. The fit of the 3 pairs of shoes I received is as expected. What I received is a shoes formed from a single piece of molded plastic. I recently found the same shoe I purchased at Clog outlet at TJ MAXX for half the price and they were not broken at all! Sanita Clogs are still made by hand in Europe.

Your credit card will not be charged. When looking for a hard to find pair of sanita's last summer I learned of the clog outlet. I received the 37 (61/2) and true to size. Dansko Outlet, your authorized outlet for Dansko clog, shoe, sandal and boot seconds, overstocks, and discontinued footwear.

I LOVE clogs and my new dog just destroyed my fav pair I bought in Sweden over 20 years ago! For more information, please visit our website www.ClogOutlet.com…. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.

She claimed to be a mgr but was very unprofessional and clearly no mgmt skills.i asked to speak to the owner she said i could get it from website and hung up on me twice all together. Horrible customer service . 4/5 of the time, I got satisfactory and better than expected when it came to closeouts, factory 2nds and Sanita Samples.

We appreciate your continued patience and understanding as we resume limited operations under challenging circumstances. Horrible customer service. The website is a little frustrating to browse. I ordered the day before Harvey made landfall and half-expected the order to be lost before fulfillment. WTF??? They told me I would have to send the shoes back and reorder? unfortunately 1 pair, not a 2nds, were irregular. Note that printed clog designs are random and not matched.

About ten pairs in all.Though they claim they are Factory Seconds, in my opinion, they are much much worse than that. The Dansko distribution center is currently operating on a limited basis. They were not worth giving them to charity. Seems appropriate. From five years ago until just about two months ago, I would give them three to five stars (satisfaction varied, but I was always happy enough to return, excited to take a risk on their cute shoes because they had AMAZING deals), but now...I wish zero stars is an option. Sanita Clogs are still made by hand in Europe. I chalked it up to a mistake in the warehouse. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I ordered them and they arrived in about two weeks and were perfect (literally,  not sure why that pair was considered a 2nd). Amazing brands, amazing values direct to you. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Emailed again yesterday saying my 30 day window to return is up in  a few days. I told him hell no. I bought a few more pairs as well for myself and my gorgeous girlfriend.

Factory seconds are shoes with minor cosmetic imperfections. They also got rid of their closeouts and samples.

I hope the owner of this company sees this review because they need to know how there business is being handled.

Emailed back. If an item has very obvious or multiple imperfections, it will not pass the quality inspection at shipping time. I LOVE the clog outlet. Emailed back. Learn more. I followed others' advice and ordered 40 instead of my usual 39. That said, slight size variations that may occur from shoe to shoe are characteristic of the product and not considered a defective fit issue. I love them! Loosely translated, "hygge" means "making everything cozy". I LOVED their closeouts! I wanted to think it was all a simple mix up. One can argue that mine may have been a 2nd and maybe these identicles are not, but based on the pic, they have the same dark worn looking front wood platform and same stapled strap overhang that mine does. Sanita Clogs is the Danish manufacturer that made the Professional and other clogs famous in the US (under a different label). It was in a box that was labelled "Bordeaux". The shoes were super comfortable but $150. i definitely recommend for quality and price. Don't take my word for it, I don't know for sure. They also could answer any questions and gave me helpful hints for care. Two weeks, two hurricanes, pretty good! Ripoff. the replacement pair fit just fine. Came to the library now, since we don't yet have internet, to order a second pair, but available sale stock is low today.I bought the Sanita Smart Step Professional Sophia - Green Multi. Watch out for the final sale items since they do not show up as final sale on your receipt. Since the initial small clog workshop, up until this moment, our specially developed Original and Ideal wooden soles, lasting technique and nailing process give our wooden clogs their characteristic look and comfort. I did not expect a perfect pair of clogs, but I thought I could at least wear them. Shop a great selection of Clearance Men’s Shoes at Nordstrom Rack.

If an item you are considering is labeled as a Factory Second (in Title and Description), then it means that it may have minor cosmetic flaws that were discovered at the final stages of the manufacturer's Quality Control. i buy professional clogs for my work, and now for every day. Do not trust this company. They were old but were the perfect slip on for dog walks, garden work, etc. i sent the following email to Sanita/Clog Warehouse this morning. Not only was the work great, but the service was outstanding.…", "Even though I know the area well, I did not know about this store until I read about it here. Again, I'm not concerned. Claim your business to immediately update business information, respond to reviews, and more! They've assured me they are brown, not Bordeaux, and that I would receive what I ordered.

My last pair wore out after about 7 years so I decided to try these oiled leather ones. Avoid this place like the plague. the 4th ran quite small and i should have read the reviews about that.i just ordered 2 pairs of sanita boots and am waiting for delivery. I wonder what they did with their closeouts and samples? I purchased 3 pairs of Sanitas when they had an extra 15% off promotion and free 2 day shipping on orders over $100. No information about where it would be issued or when. I know it's just clogs, but I think y'all are being less than honest with a potential good customer and I wasted a lot of time dealing with your confusing explanations and mistake. Emailed again yesterday saying my 30 day window to return is up in  a few days. I ordered a pair of clogs online. When looking for a hard to find pair of sanita's last summer I learned of the clog outlet. Suitable for work only if you are a gardener. Secondly, they were returned in exact condition as received (including still having large tag affixed to one shoe); however, my refund was denied based upon "SHOES WORN" (as the subject line of the email I received from them stated so boldly). i buy professional clogs for my work, and now for every day. I wonder if they just mixed them all in with all the other items but with the price increases and risks. Now, their prices are too high to roll the dice...and I don't trust them anymore either.

Savings up to 60% off. We are an authorized dealer of Sanita clogs and other high-quality comfort brands. Sanita Since 1907, Sanita® has embraced the Danish word "hygge" (pronounced hue-guh) in the construction of each and every pair of Sanita clogs. I may have the only clogs that have been through two hurricanes. Women's Laureen Wood Distressed Leather Clog Boot (Factory 2nd) My feet never hurt.

Because of these minor imperfections, we are able to sell these high-quality, imported shoes at substantial savings. They were so nice and knowledgeable about shoes I bought at least 8 years ago and helped me find something that would be a excellent replacement for those fabulous shoes. I recently bought a pair of shoes from them and they were in horrid shape! It's very confusing and frankly, unprofessional. Up To 20% Discount Sanita Factory Seconds. There's a problem loading this menu right now. I will be sending these shoes back as soon as they arrive. They are crafted to the same exacting standards as all of our Sanita footwear, but due to blemishes, stains or minor visual flaws we are offering them at a deep discount. Loose grain in leather can cause wrinkles, a natural characteristic which is not seen in imitation leather. I don't understand why y'all couldn't do the same."Regards. I bought a few more pairs as well for myself and my gorgeous girlfriend. I found the same shoes for $60. I ordered a pair of clogs online.The very next day they sent me an email stating everything was15 percent off. OMG! Isn't worth the discount because no one deserves this aggravation!!! Clean design, natural materials and fine craftsmanship are just a few things that make Sanita clogs … UPDATE: of those 4 pairs i bought, 3 fit. I have spent hours on the phone trying to figure out the why & how (with each individual making a different excuse) & it all boils down to the schematics of their website has REAL ISSUES! My back rarely hurts and most of my joints feel pretty good. I don't know. Sven Original clogs are hand-crafted and made from the highest quality materials. If an item you are considering is labeled as a Factory Second (in Title and Description), then it means that it may have minor cosmetic flaws that were discovered at the final stages of the manufacturer's Quality Control. Is there a way to know the flaw on the shoe that I want to purchase before I order? They have lost a sale and a customer for life. I through all the shoes out in the garbage. I ordered the 40's, which I have never done, and they are a little loose, but at least I don't have to break them in, and I could always wear a thicker sock. The heels of the shoes have basically fallend off.

And I still don't know what really happened.

Received response 1 week later saying ups would send me one.

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