The browser you are using is out of date and will soon be unsupported. CenterPoint Energy's Outage Tracker provides a bird’s eye view of planned and unplanned power outages in the greater Houston area. Cellphone text enrollment: Cellphones will not receive outage alerts via text until each phone replies to the initial “CONFIRMATION REQUIRED” text message as instructed. video to see how PAS can benefit you. It’s advisable to have all of your electronics plugged into surge protectors, especially in case you aren’t home during an outage. 305,559. In the bottom-left of the screen, the Message tab periodically displays information about system maintenance and other topics. Electricity events such as outages caused by excess electricity demand can result in large energy rate spikes, creating significant increases in your monthly energy bills if you are not on a fixed-rate plan. Power Alert Service gives you and your contacts: *Standard text messaging fees charged by your carrier may apply. We’re working closely with all regulatory agencies, government entities and emergency management organizations across our service territories to help ensure uninterrupted electricity and natural gas service delivery. Electricity Rates: if you are on a variable rate plan such as a month-to-month plan, index rate plan, or wholesale rate plan that floats with the market, you can avoid painful bill surprises by protecting yourself with a low-cost fixed-rate plan from the trusted Houston electric companies on our home page. If you see an unattended downed power line, call 911 and CenterPoint Energy at 713.207.2222 or toll-free at 800.332.7143. To learn more outage tips, visit Home Energy Club’s power outage guide. Below you will find convenient links for Centerpoint power outages and severe weather information in the Houston area, as well as step-by-step Centerpoint move-in information to start your electricity if you are moving into a home with a meter and without a meter. 325. Customers Tracked: 2,563,940 Utility Outages: 566 Last Updated: 11/1/2020 7:47:10 AM GMT It’s helpful to understand the difference between the TDU and retail electric company and to have a list of Texas utility company phone numbers you can call in Texas when an outage occurs based on your zone. If it’s cold and you can’t move to a warmer location, it’s recommended to never use a gas stove for heating, as it may lead to harmful consequences. PAS stops sending outage alerts to you when you disconnect electric service at your old address. Carpet Cleanerz being honest with its audience like to clarify that we are partners of the Amazon Services LLC Associates Program. Report a street light outage or check the status of an outage. Double click on a triangle to zoom in on that area. Win an Xbox One with Alerts! For the next century, HL&P generated​ electricity for sale and delivery to retail customers in the Houston area. Add your spouse, children, caregivers, other family and friends to your Power Alert Service contact list so that everyone who should know about an outage will get alerts and updates. As the company that delivers your electricity and restores it when it goes out, our Power Alert Service® (PAS) can notify you, friends and family of the outage, its restoration progress and when the electricity comes back on. It’s possible that you don't have javascript enabled in your browser.


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Or, “Cancel” to learn more about CenterPoint Energy. The remaining regulated energy transmission company (TDU) was named CenterPoint Energy, servicing the greater Houston area. RADAR: Scattered storms and showers continue to pop up throughout Houston area. Requests are submitted to Oncor. Texas Customers - TDSP Contact Information. video to see how PAS can benefit you. Because major storms can produce hundreds or even thousands of outages in the same vicinity, the color-coded triangles for some areas on the unplanned page might be clustered into a group at birds-eye zoom levels. 2,000 Centerpoint Energy employees are on hand in Houston to assist the city in preparation for a power outage due to Hurricane Laura. Four pull-down menus located on the upper-right of the screen allow you to locate specific addresses on the map, change the map’s background, display outage reports and view help documents and videos. How do I report a power outage in my area? The planned page will not show any hammer-and-wrench icons because scheduled maintenance will not take place during major storms and hurricanes. Find electric outages affecting you and your area on the outage map. CenterPoint Energy's Outage Tracker provides a bird’s eye view of planned and unplanned power outages in the greater Houston area. If you don’t have online access, please follow the instructions in the “How Do I Sign Up for the First Time?” section near the top of this page. Rotating outages primarily affect residential neighborhoods and small businesses and are typically limited to 10 to 45 minutes before being rotated to another location. If you are driving and power lines come down on your car – stay in your car until emergency personnel arrive. Estimated locations for unplanned outages are displayed as color-coded triangles that indicate the estimated number of customers without power in the vicinity of the triangle. For account help that doesn't concern Power Alert Service outage alerts, visit Manage Your Account. When you first open the map, the system automatically displays a map of unplanned outages. It’s easy to find out. For discount rates on energy plans from some of the top-rated providers in Texas, enter your zip code at the top of this page or perform a Google search for Reliant Energy rates, Gexa Energy rates, Pulse Power rates, Cirro Energy rates, and Green Mountain Energy rates.

When you click on the planned button in the upper right-hand corner of the screen, estimated locations for planned outages due to scheduled maintenance are displayed with a hammer-and-wrench icon.
Select the action link and follow the on-screen instructions. The areas impacted by a major storm will be displayed in four shades of blue to indicate the estimated number of days required for restoration.

In the event of a Houston power outage, to check the impact that an outage has on your energy usage in a given month, go to Smart Meter Texas to access your meter usage data. Studies show that food can last up to 4 hours in a fridge without power. And see our musical tribute to local heroes helping children during the pandemic at the bottom of this page. five emails and


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