I purchased this carpet from Lowe's after their sales claimed it was the "Best Carpet" for pets. Mid 2016 I noticed spots where the carpet was losing it's weave - filed a claim...and same as everyone else- they denied it and said it was normal use!
Beaulieu said I needed a new vacuum - which I bought.

Beaulieu America has one of our appreciated industry partner for years.

Beaulieu sent a "carpet appraiser" who did analyze and take pics. The rumor was true. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

For example, some of their success stories focus on how they established the Bliss® brand to address the special needs of homeowners. Their carpet fell apart in the first 6 months. It was recommended by the carpet store. In the December 2016 issue of Floor Focus Magazine, we covered the business strategy for Beaulieu under the leadership of Carl and Mieke’s children and in-laws. For the small businesses sector they created the Hollytex® brand.

BBB remains operational and focused on serving our business community. either express or implied, including, but not limited to, the implied warranties “We are pleased with the quick approval of the bankruptcy court of our purchase agreement,” said Robert E. Shaw, founder and CEO of Engineered Floors. Read more. In the last 6 months, Beaulieu sold its Fiber plant to Mohawk and had a successful NeoCon show for its Bolyu commercial brand. Floor Focus is the oldest and most trusted flooring magazine.
0 other reviews that are not currently recommended. Privately, a representative of another major manufacturer told us that Beaulieu was unlikely to last until the end of 2017. Beaulieu states there is nothing wrong with the carpet. Claim your business to immediately update business information, respond to reviews, and more! 1 review of Beaulieu Group "Have had our carpet for only 2 years, and several spots look like an army walked through it, even tried to have it professionally cleaned, to no avail.

BBB information and Business Profiles reflect the most current information available to us. We installed our carpet it looked great at first but it started wearing after 3 months it looked like it would at 12 yrs old. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our broad range of synthetic carpets carry a range of added benefits, providing excellent value for money and superior performance.

We had Beaulieu carpeting installed in 3 rooms of a new house, and paid to have it upgraded to Berber.

I have contacted my carpet company and have not gotten a reply. As the world’s largest specialist in carpet, they understand that “one size does not fit all.” When it comes to meeting the varied needs of their many customers, they use the structure of their company to assure dedicated customer focus.

This business may be required to obtain and maintain a city and/or county business license(s) through their local government agency. Without their hard work and commitment, their accolades (from styling and design awards to industry association recognitions) would be few and far-between. Why should you choose us?

When I filed a claim, I was able to show proof of professional cleaning for the previous year (2016) but not for 2015. This business is in an industry that may require professional licensing, bonding or registration. Our carpet was installed in August of 2017.

We remain steadfast in our commitment to our customers and employees throughout this process. This person was a paid "whore" by carpet manufacturer. It didn’t help. They invite you peruse this website for more examples of their success stories.

They should just close the doors and throw away the key. The company we bought the carpet from is out of business so we… Community outreach is an important part of their belief in being good corporate citizens.

BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

BBB reports on known marketplace practices.

Buyer beware " Carpet looks awful and we have only had it for 1.5 years. Just recently, we were honored to install the Aqua Hospitality carpet, a Beaulieu product, in a golf and country club. Over the years, Beaulieu acquired Coronet, Columbus mills, Marglen and Holleytex.

I vacuum daily, if necessary. Looks terrible. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. BBB encourages consumers to request the business provide proof of current business licenses, prior to signing any agreements or contracts. Stay away from any product they make. We appreciate the support of our vendors and customers as we move through this process.”.

Our business model has changed with the industry and our client base since our current capital structure was put into place,” continued Pollard. My pets never entered the bedroom where I put 444 sq yds with the best pad Lowe's sold.

They have improved indoor environments with their Magic Fresh® odor reducing carpet treatment and their Silver Release® antimicrobial carpet treatment. Beaulieu Canada With over 65 years in service, it’s safe to say that we have a solid background in carpet market and, with a full hard surface flooring offering for over 15 years, we became a supplier of choice and a brand you want to remember when shopping for your next floor covering in … The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. I had this installed in December, 2015. Engineered Floors will subsume Bolyu's luxury vinyl tile (LVT) business. Wolfe Flooring, a family-owned and operated company, has been based in Tampa, FL 33637 since 1980.

privacy. All of this means they provide specialized products and services for each customer base, and that’s what they do everyday.

Need to file a complaint? Lowe's installation warranty. The world is always changing. BBB Business Profiles may not be reproduced for sales or promotional purposes. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. 3 player in the carpet segment, a billion-dollar player overall, trailing only industry titans Shaw and Mohawk. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

No pets are in our home and we do not wear shoes in our home. Granted the pictures I sent them were taken by my phone, but you would think a reputable company would at least send a rep, which I would think they'd have some in SoCal, to check it out for themselves, we think it's a bad lot of carpet, but to date nothing. Bolyu and Aqua will now be known as EF Contract and EF Hospitality. This company is a yarn and carpet manufacturer. Engineered Floors announced it has purchased all of the operating assets of Beaulieu Group. Beaulieu® of America is an American company that takes tremendous pride in its people and products that serve the needs of homeowners, property managers, store and office owners, and homebuilders in unique, even personal ways. Installer did a great installation and has tried to help with my issue. Beaulieu said I needed a new vacuum - which I bought. Theyu have developed eco-friendly products like OmniLocTM Modular eco-friendly backing and Green Smart® fiber. BBB Serving Southeast Tennessee & Northwest Georgia. Contact the business for more information about recent service changes.


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